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AI automation

Never miss a lead again.

Meet Manni: one AI digital employee that follows up every new lead within 60 seconds, answers your calls, knows who is calling, handles call-backs and books the job into your calendar.

  1. Lead in0:00
  2. SMS< 60 s
  3. Call5:00
  4. Booked✓
ManniAI assistant for Bluegum Lane PlumbingLive
New quote request · 8:40 pmHot water systemWebsite form · Glenmore Park

Hi Sam, it’s Manni, the AI assistant for Bluegum Lane Plumbing. Thanks for your quote request. When suits for a quick call?

SMS sent 41 s after the enquiry

No reply, so Manni callsJob details and access noted
✓ Booked: Thu 8:00 amNotes sent to your phone
Illustration of how the sequence runs. The business and customer are made up.

One employee, five jobs

What Manni does all day.

01

Follows up every lead within 60 seconds

A new enquiry from your website or lead ads gets an SMS within 60 seconds, then a call if they do not reply. Day, night and weekends.

02

Answers calls

Manni answers calls to its own number, or your unanswered calls when you forward them to it. No more voicemail tag.

03

Knows who is calling

When an existing lead calls back, Manni recognises the number and picks up where the last conversation left off.

04

Handles call-back requests

“Call me after five.” Manni notes the time, logs the request and makes sure it is not forgotten.

05

Books into your calendar

Manni offers real free times from your calendar, books the appointment and confirms it by SMS. You get the notes before you arrive.

Example

The first five minutes of a new lead.

  1. Enquiry arrives

    Someone fills in your website form at 8:40 pm.

  2. Manni replies

    An SMS from Manni, introducing itself on behalf of your business and asking one useful question.

  3. Manni calls

    No reply? Manni calls, with the recording notice at the start, and works out what they need.

  4. Into your calendar

    A real free time from your calendar, confirmed by SMS. You get the notes, not a voicemail.

Illustration of how the sequence runs. Contact hours, do-not-contact requests and opt-outs are always respected.

Also in the toolkit

More automation, honestly labelled.

Review engine Coming soon

Asks happy customers for a Google review

After a completed job, a short, polite request with your review link, sent at the right moment. Not built yet: tell us on a call if you want early access.

Custom systems

Software built around how you work

Quoting tools, job tracking, client portals, dashboards and connections between the software you already pay for. Scoped on a call and quoted in writing before we start.

Book a call about a custom system

Where Manni works

Built in a brokerage. Ready for yours.

Manni runs today for Australian mortgage brokers. For trades, clinics and other service businesses, we set Manni up with you after a short call.

Follow Manni

Follow Manni on social.

These are the Conexity AI profiles, focused on Manni, our AI voice agent.

Questions

Straight answers.

What is Manni?

Manni is Conexity’s AI digital employee. It follows up every new lead within 60 seconds, answers calls, recognises who is calling, handles call-back requests and books appointments into your calendar. It is one product, not a separate receptionist, chatbot and booking tool.

How fast does Manni reply to a new lead?

Within 60 seconds of the enquiry arriving, by SMS first, then a call if the person does not reply.

Does Manni tell people it is an AI?

Our enquiry forms say so up front (“including a call from Manni, our AI assistant”), and Manni confirms it is an AI assistant if anyone asks. Calls are recorded for quality and compliance, and callers are told at the start.

Can Manni answer my business phone?

Manni answers calls to its own number. You can also set your phone to forward unanswered calls to Manni, so a missed call becomes a conversation instead of a voicemail.

How much does Manni cost?

For mortgage brokers, plans start at $497/month + GST (see our mortgage broker page). For other businesses we quote in writing after a 15-minute call, before anything starts. Website customers can add Instant SMS Quote Alerts and 24/7 AI Web Chat for $49/month.

Which calendar does Manni book into?

Google Calendar today. Manni offers real free times from your calendar and confirms the booking by SMS.

What happens when Manni cannot help?

It takes the details, tells the person when to expect a call back and hands you the notes. A person reviews every enquiry before anything is decided.

See Manni work on your leads.

15 minutes, on screen. We’ll show you exactly what Manni would say to your customers.

Book a 15-minute call