Monday, 8:05 am
Every line is busy. Unanswered calls forward to Manni, which takes the patient’s name, reason for the visit and preferred times, then offers a free appointment.
AI automation for health clinics
Short answer: Manni answers appointment enquiries within 60 seconds, takes calls your front desk misses when you forward them, handles call-back requests and books into your calendar. It never gives clinical advice. We quote for clinics after a 15-minute call.
Example day
Every line is busy. Unanswered calls forward to Manni, which takes the patient’s name, reason for the visit and preferred times, then offers a free appointment.
A new patient enquires through your website at night. Manni replies within a minute and offers the first appointment available.
If someone describes symptoms or asks for advice, Manni does not answer it. It tells them to call 000 in an emergency and passes the request to your team.
Illustrations of how Manni works, not customer stories.
Clear limits
You set the rules. A person reviews every enquiry before anything is decided.
Read more: everything Manni does · AI receptionist for tradies: what it does and what it costs.
Questions
We quote in writing after a 15-minute call, before anything starts, because call volumes differ a lot between businesses. Website customers can add Instant SMS Quote Alerts and 24/7 AI Web Chat for $49/month. For reference, Manni plans for mortgage brokers start at $497/month + GST.
Yes, if they ask, Manni confirms it is an AI assistant, and our forms say so up front. Calls are recorded for quality and compliance, and callers are told at the start.
No. Manni has its own number, and you can forward your unanswered calls to it from the phone you already use.
Yes. You choose the hours Manni works, and you can pause it at any time.